Privacy Policy
ARAWON Co., Ltd. (the "Company") establishes and discloses this privacy policy under the Personal Information Protection Act of Korea to protect personal information and to handle related requests promptly.
1. Purpose of processing
The Company processes personal information to receive and review quote inquiries made on this website and to contact and reply to you. It is not used for any other purpose; if the purpose changes, your consent is asked for in advance.
2. Personal information processed
- Required: name or company name (including a contact person, if given), contact details (a phone number, an email address, or both), and the inquiry
- Optional: site location, preferred dates and other details you write in the inquiry
- Created while handling the inquiry: a request number, the time of consent, and an irreversibly transformed value of your IP address (to prevent repeated submissions)
3. Retention period
- Inquiry emails: up to three months from receipt. They are deleted without delay once no longer needed for the consultation, even before that period ends.
- Records against repeated submissions: the transformed IP value becomes due for deletion after 10 minutes and the duplicate-submission record after 24 hours; both are deleted at the server’s regular cleanup. These records do not contain the inquiry.
4. Destruction
Personal information is destroyed without delay when its retention period ends or its purpose has been achieved. Inquiry emails are deleted from the inbox and the sent folder and then from the trash; electronic files are deleted so that they cannot be recovered. Deleted information may remain for a period in the recovery and backup systems of the service providers before it is fully erased; the Company does not use it during that period.
5. Provision to third parties
The Company does not provide personal information to third parties, except where the law specifically requires it.
6. Entrustment of processing
To handle inquiries, the Company entrusts the following processing:
- Cloudflare, Inc.
- Operating the website, transmitting inquiries and preventing repeated submissions
- Google LLC
- Sending, receiving and storing inquiry emails (when a Gmail account is used)
- NAVER Corp.
- Sending, receiving and storing inquiry emails (when a Naver Mail account is used)
7. Transfer of personal information overseas
Inquiries are transferred overseas in the course of the entrusted processing and storage needed to receive, review and answer them. Under Article 28-8(1)(iii)(a) of the Personal Information Protection Act, the Company discloses the following and transfers accordingly.
Cloudflare, Inc.
- Information transferred
- All items in section 2 (in transit) and the information created while handling the inquiry
- Countries
- The United States, the European Economic Area and other countries where Cloudflare operates
- When and how
- Sent over the network when you submit an inquiry
- Recipient contact
- privacyquestions@cloudflare.com
- Purpose and retention
- Operating the website and transmitting inquiries / the period in section 3
- How to refuse, and the effect
- If you do not want the transfer, you can contact us by phone instead; the online inquiry form cannot then be used.
Google LLC
- Information transferred
- The required and optional items in section 2, the request number and the time of consent
- Countries
- The United States and other countries where Google has data centers
- When and how
- Sent over the network and stored as email when you submit an inquiry
- Recipient contact
- googlekrsupport@google.com
- Purpose and retention
- Sending, receiving and storing inquiry emails (when a Gmail account is used) / the period in section 3
- How to refuse, and the effect
- If you do not want the transfer, you can contact us by phone instead; the online inquiry form cannot then be used.
8. Your rights and how to exercise them
You may at any time ask the Company to let you see, correct, delete or stop processing your personal information. Contact the privacy officer below and the Company will act without delay.
You may also exercise these rights through a legal representative or a person you have authorized.
9. Security measures
- Access to personal information is limited to the people who need it
- Encryption in transit for the website and email (HTTPS, TLS)
- Sign-in protection for the management screens and encrypted storage of the sending email account password
- Minimal records, such as keeping only a transformed IP value for a short time
10. Automatic collection devices
The Company does not use cookies. Display settings such as the chosen language are kept only in your browser and are not sent to the Company.
The map on the company page is provided by Kakao; Kakao's privacy policy applies when you view it.
11. Privacy officer
- Contact
- 043-716-0197 Please call the Company's main number.
12. Remedies
For reports or advice about a breach of personal information, you may contact the following Korean authorities:
- Personal Information Dispute Mediation Committee: 1833-6972, www.kopico.go.kr
- Personal Information Infringement Report Center: 118, privacy.kisa.or.kr
- Supreme Prosecutors' Office: 1301, www.spo.go.kr
- Korean National Police Agency: 182, ecrm.police.go.kr
13. Changes to this policy
If this policy changes, the effective date and the changes will be announced on this page.
This privacy policy takes effect on October 19, 2026.